Privacy Policy
Last updated: January 2025
Introduction
At B2BStore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using B2BStore, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
- Personal information (name, email, phone number, company details)
- Business information (GST number, business registration details)
- Shipping and billing addresses
- Payment information (processed securely through payment gateways)
- Order history and preferences
- Device information and browsing data
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Improve our products and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure platform security
Information Sharing
- We do not sell your personal information to third parties
- We share information with shipping partners to deliver orders
- Payment processors for secure transaction handling
- Service providers who assist in our operations
- When required by law or legal process
- With your explicit consent
Data Security
- SSL encryption for all data transmission
- Secure servers with regular security audits
- Access controls and authentication measures
- Regular security updates and monitoring
- PCI DSS compliance for payment processing
- Employee training on data protection
Cookies & Tracking
- Essential cookies for site functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
- Marketing cookies (with your consent)
- You can control cookies through browser settings
- Third-party analytics tools (Google Analytics)
Your Rights
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability upon request
- Lodge a complaint with regulatory authorities
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- • Account information: Retained while your account is active
- • Order history: Retained for 7 years for tax and legal purposes
- • Marketing preferences: Until you opt-out
- • Analytics data: Anonymized after 26 months
Children's Privacy
B2BStore is a business-to-business platform and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.