Help Center
Frequently Asked Questions
How do I track my order?
You can track your order by clicking on the "Track Order" link in the header or by visiting our track order page. Enter your order ID to see the latest status.
What is your return policy?
We offer a 30-day return policy on most items. Items must be in original condition with tags attached. Please visit our returns page for more information.
How do I change my shipping address?
You can update your shipping address in your account settings. For orders that have already shipped, please contact our customer support team immediately.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also support PayPal and Apple Pay.
Contact Us
Customer Support
Need help with your order?
Email: support@venue.com
Phone: 1-800-123-4567
Hours: Mon-Fri, 8am-8pm EST
Technical Support
Issues with the website or app?
Email: tech@venue.com
Hours: Mon-Fri, 9am-6pm EST