Terms & Conditions
Last updated: December 2024
Please read these terms and conditions carefully before using our B2B marketplace platform. By using B2BHub, you agree to these terms.
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1. Acceptance of Terms
By accessing and using B2BHub's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms apply to all users of the platform, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
2. Eligibility
To use B2BHub services, you must:
• Be a registered business entity in India
• Have a valid GST registration number
• Be at least 18 years of age
• Have the authority to enter into binding contracts on behalf of your business
• Provide accurate and complete registration information
We reserve the right to refuse service to anyone for any reason at any time.
3. Account Responsibilities
You are responsible for:
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring all information provided is accurate and up-to-date
B2BHub shall not be liable for any loss or damage arising from your failure to comply with these security obligations.
4. Pricing and Payments
• All prices are listed in Indian Rupees (₹) unless otherwise specified
• Prices are exclusive of GST and other applicable taxes unless mentioned
• We reserve the right to modify prices without prior notice
• Bulk order pricing may differ and will be provided on request
• Payment terms are Net 30 for verified business accounts
• Late payments may incur interest charges as per applicable laws
For credit line facilities, separate terms and conditions apply.
5. Orders and Delivery
• All orders are subject to acceptance and availability
• Minimum order values may apply for certain products or regions
• Delivery timelines are estimates and may vary based on location
• Risk of loss passes to the buyer upon delivery
• Delivery charges are calculated based on weight, volume, and destination
• We are not responsible for delays caused by customs, weather, or other factors beyond our control
For bulk orders, delivery schedules will be mutually agreed upon.
6. Returns and Refunds
• Products may be returned within 7 days of delivery if defective or damaged
• Returns must be in original packaging with all tags intact
• Custom or made-to-order products cannot be returned
• Refunds will be processed within 7-10 business days of return approval
• Shipping costs for returns due to buyer's change of mind will be borne by the buyer
• For damaged goods, please provide photographs within 24 hours of delivery
See our detailed Returns Policy for more information.
7. Intellectual Property
• All content on B2BHub is protected by intellectual property laws
• You may not copy, reproduce, or distribute our content without permission
• Product images are for illustration purposes and may vary from actual products
• Trademarks and logos belong to their respective owners
• User-generated content grants us a non-exclusive license to use and display
Any unauthorized use may result in legal action.
8. Limitation of Liability
B2BHub shall not be liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical failures
• Third-party actions or content
• Force majeure events
Our maximum liability shall not exceed the amount paid for the specific product or service in question.
Have Questions?
Contact our legal team for clarifications
By using B2BHub, you agree to these Terms & Conditions and our Privacy Policy.
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